43+ Chatbot Market Size Gartner, In this year’s report, gartner has
Written by Belinda Siegert May 20, 2025 · 8 min read
By 2025, the chatbot market worldwide is expected to be worth $9.4 billion, and the projected retail spend on chatbots will hit $142 billion. In this report, gartner evaluates global chatbot platforms, outlining their strengths and cautions based on each vendor’s completeness of vision and ability to execute.
Chatbot Market Size Gartner. A gartner survey of 497 b2b and b2c customers from december 2022 through february 2023 found the ability of a chatbot to move the customer’s issue forward was the top. In this year’s report, gartner has assessed the conversational ai offerings of more than 20 global providers, isolating six market leaders in the process. Enterprise conversational ai platforms automate multiple chatbot use cases within the enterprise, creating bots that are orchestrated and operationalized across multiple business units. Conversational ai platforms are the foundational technology for development of chatbots and vas. By 2022, gartner predicts that 70% of all customer interactions will involve machine learning, chatbots, and mobile messaging. Digital supply chain and technology transformation. The market is large, diverse and changing rapidly.
You may recall in 2014 when facebook. Conversational ai platforms are the foundational technology for development of chatbots and vas. By 2022, gartner predicts that 70% of all customer interactions will involve machine learning, chatbots, and mobile messaging. Gartner clients can read more in: You may recall in 2014 when facebook. In this report, gartner evaluates global chatbot platforms, outlining their strengths and cautions based on each vendor’s completeness of vision and ability to execute.
Gartner Clients Can Read More In:
Chatbot market size gartner. Gartner clients can read more in: Conversational ai platforms are the foundational technology for development of chatbots and vas. You may recall in 2014 when facebook. The release comes amid surging interest in the. Digital supply chain and technology transformation.
The market is large, diverse and changing rapidly. By 2025, the chatbot market worldwide is expected to be worth $9.4 billion, and the projected retail spend on chatbots will hit $142 billion. Enterprise conversational ai platforms automate multiple chatbot use cases within the enterprise, creating bots that are orchestrated and operationalized across multiple business units. A gartner survey of 497 b2b and b2c customers from december 2022 through february 2023 found the ability of a chatbot to move the customer’s issue forward was the top. Top trends in supply chain technology for 2025.
Nonclients can learn more in: By 2022, gartner predicts that 70% of all customer interactions will involve machine learning, chatbots, and mobile messaging. The global chatbot market size is valued at usd 3.02 billion in 2022 and is projected to be usd 24.58 billion by 2030, growing at a cagr of 21.58% from 2023 to 2030,. In this report, gartner evaluates global chatbot platforms, outlining their strengths and cautions based on each vendor’s completeness of vision and ability to execute. According to gartner, the chatbot market is expected to continue its upward trajectory, with a forecasted market size of $1.34 billion by 2024.
In this year’s report, gartner has assessed the conversational ai offerings of more than 20 global providers, isolating six market leaders in the process.